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How do I cancel a subscription on Rocket Money?

Directions on how Premium and Premium+ members can submit a subscription cancellation request using Rocket Money

Written by Michelle McGowan

Subscription Cancellation Assistant is currently available to Premium members.

If you are trying to cancel your Rocket Money Premium membership, please follow the instructions in this article.


Request to cancel a subscription from the mobile app:

  1. Select the Recurring tab along the bottom of the screen

  2. Tap the All heading to see your complete list of subscriptions

  3. Tap the three dots “•••” to the right of the subscription and select Cancel

  4. Tap Cancel This For Me if you would like Rocket Money to cancel on your behalf or View Instructions if you would prefer to do it manually

  5. Fill out the brief form, we'll take it from there!
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What happens after you submit a cancellation request?

Once you've submitted your request, Rocket Money's team will contact the provider on your behalf. Here's what to expect:

  • Most cancellations are completed within a few business days, though some providers may take longer

  • You'll receive an update in the app once the cancellation is confirmed

  • If our team needs more information from you, they'll reach out via email

  • You can check the status of your cancellation at any time — see Subscription cancellation FAQs for details


Request to cancel a subscription from the website:

  1. Select the Recurring tab along the left of the screen

  2. Click View All to see your complete list of subscriptions

  3. Click the three dots “•••” to the right of the subscription and select Cancel this for me

  4. Select the Cancel this for me option

  5. Fill out the brief form, we'll take it from there!


If the Cancel option is not available

If you don't see a Cancel option, Rocket Money is not yet able to cancel that particular subscription on your behalf. In that case, you'll find detailed instructions on how to cancel the service yourself directly within the app. We are continuously adding support for more subscription providers so members can cancel more easily.

Some subscriptions are billed through a third-party platform and must be cancelled directly there:


Frequently asked questions

  • Will I still be charged after submitting a cancellation?

    It's possible a charge may go through before the cancellation is confirmed, depending on your billing cycle. We recommend checking your next statement and disputing any unexpected charges with your bank if needed.
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  • Can I cancel multiple subscriptions at once?

    Yes — you can submit cancellation requests for multiple subscriptions. Each one is handled separately.
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  • What if I change my mind after submitting?

    If you'd like to stop a cancellation request already in progress, reach out to us through the in-app chat as soon as possible and we'll do our best to help.
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  • Why can't Rocket Money cancel some subscriptions?

    Some providers require account authentication, in-person cancellation, or have other restrictions. See Why can't Rocket Money cancel this? for the full list.

If you experience any issues trying to cancel, please reach out to us through the in-app chat for assistance and we'll be happy to help!

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