Rocket Money typically processes subscription cancellations within 2-10 business days, depending on the merchant and complexity of the cancellation.
Cancellation timeline
Subscription cancellation times through Rocket Money vary based on several factors:
Same-day cancellations: Some subscriptions can be processed and completed the same day you submit your cancellation request
Standard processing: Most cancellations take 2-10 business days to complete
Complex cancellations: Certain merchants require additional verification or manual processing, which may extend the timeline
Why do cancellation times vary?
The cancellation timeframe depends on how quickly Rocket Money can:
Contact the merchant's customer support team
Verify your account ownership
Process the cancellation request with the subscription service
Receive confirmation that the subscription has been successfully terminated
How do I track my cancellation status?
You can stay informed about your cancellation request through multiple channels:
Email notifications: Check your email for updates from Rocket Money regarding your cancellation progress
In-app updates: Monitor real-time status updates directly in the Rocket Money mobile app in the Recurring tab and selecting ALL at the top of the page**.**
Recurring tab: View all pending and completed cancellations by navigating to the Recurring tab in your Rocket Money app
What to expect during the cancellation process
Once you submit a cancellation request, Rocket Money immediately begins working on your behalf to cancel the unwanted subscription. You'll receive confirmation once the cancellation is complete. Fore more information about our cancellation services, please check out this guide.