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How do I cancel a subscription that is billed through my PayPal account?

Follow these steps to cancel subscriptions and recurring charges billed through your PayPal account.

Mia avatar
Written by Mia
Updated over 2 weeks ago

Unfortunately, Rocket Money is not able to cancel charges billed through Paypal. Please follow the below instructions to cancel a subscription billed through your Paypal account.

On a computer or mobile browser:

  1. Login to your account at PayPal.com

  2. Access your settings by clicking the wheel at the top next to Log Out in the upper right corner

  3. Select Payments

  4. Select Subscriptions and saved businesses

  5. Select the subscription you would like to cancel from the list on the left side of the page

  6. Select Cancel at the top of the subscription information

  7. Confirm the cancellation by selecting Cancel Automatic Payments

In the PayPal app:

  1. Open your settings by clicking the wheel at the top of the app

  2. Select Automatic Payments

  3. Select the subscription you would like to cancel from the list of payments

  4. Select Remove PayPal as your payment method at the bottom of the page - you can also choose from various contact methods if you would rather contact the subscription biller directly

  5. Confirm the cancellation by selecting Remove

Click here to learn how to cancel subscriptions with Rocket Money billed through services other than PayPal.

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