All Collections
About Rocket Money
Contacting Rocket Money
Contacting Rocket Money

Getting in touch with the Rocket Money customer support team

Francis avatar
Written by Francis
Updated over a week ago

Contact Rocket Money

If you need help, have any questions, or would just like to provide feedback there are a few ways that you can connect directly with our Support team:

  1. Chat with Support: the quickest way to get in touch with the Support team. Available on the Rocket Money app or click here to start a chat with our Support team

  2. Email with Support: send an email to from the email address associated with your Rocket Money account

Rocket Money Office Hours:

Our Support team is available Monday through Friday, during the hours of 9am - 8pm EST.

We understand that some customers prefer to speak directly to a support agent over the phone. However, as we are an app-based service, all our support is currently provided digitally. This allows us to efficiently manage and track all customer interactions and provide timely and effective support. We are constantly working to improve our digital support channels and appreciate your understanding and cooperation.

Did this answer your question?