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Changes to my Free Premium Membership as a Rocket Mortgage Serviced Client
Changes to my Free Premium Membership as a Rocket Mortgage Serviced Client

Learn about the different reasons that you could lose access to your free Premium Membership if you are a Rocket Mortgage Serviced Client

Sabrina avatar
Written by Sabrina
Updated over a week ago

As a valued part of the Rocket Family of Companies, we appreciate your trust in us. It's important to note that certain milestones or changes in your mortgage servicing could affect your free Premium Membership with Rocket Money. Below, you’ll find a list of common changes:

Mortgage Servicing Rights Transferred

Your Rocket Money Premium Membership is linked to your mortgage that is serviced by Rocket Mortgage as an included benefit. That said, if your mortgage is transferred or sold from Rocket Mortgage to another lender, or you opt to refinance with a different lender, you will lose your complimentary Rocket Money Premium Membership. Your loan term, interest rate and payment associated with your mortgage will not change. We understand some of the decision to transfer your mortgage may be out of your control, and welcome you to continue using all your Rocket Money features by signing up for a paid Premium Membership.

Mortgage servicing transfers can be intricate, with many nuanced details around what changes and what remains the same. If you have any questions about this process, we suggest reviewing the following article:

Selling the Property Associated with Your Rocket Mortgage

Deciding to sell you property is a huge undertaking! When you close on the sale of your property, it means that the mortgage has effectively been paid off. Thus, your complimentary Rocket Money Premium Membership will be discontinued, since this benefit is included when your mortgage is serviced through Rocket. If you choose to finance a new mortgage through Rocket in the future, you’ll be able to access our Premium Membership for free at that point!

Congratulations on Fully Repaying Your Rocket Mortgage

A standing ovation for fully repaying your mortgage! This is a huge achievement to celebrate, regardless of the size or term of your mortgage. However, upon full repayment of your Rocket Mortgage, your free access to our Premium Membership ends.

Regardless of the reason that your mortgage is no longer serviced through Rocket Mortgage, you’ll still be able to take advantage of our Premium Membership features by signing up through your account. To learn how to do this, please refer to this Help Article:

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