To cancel a bill negotiation, simply shoot us an email to Negotiations@rocketmoney.com and request your bill negotiation to be cancelled. If it has not been completed, we will cancel it and you will not be charged.
You can always manage your bill negotiations at any time under the Ways to Save section of the app. Just tap on "Manage" to get started. From there, just toggle the bill negotiation switch to "off" to prevent future bill negotiations from being completed.
Rocket Money can only cancel a negotiation request before it has been conducted, and not after we've already negotiated a discount with your provider. If there was a problem, reach out to us and we would be happy to look into it.