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Why did I get charged all at once for my Bill Negotiation
Why did I get charged all at once for my Bill Negotiation

Why did you charge me 30-60% of the entire year savings?

Francis avatar
Written by Francis
Updated over a week ago

Once a negotiation is completed, Rocket Money will send out a confirmation email with the savings details, including the negotiation fee. There is a 48 hour window before anything is charged. During that period, you can request a payment plan through the Success email or we'll be happy to set one up that works for you at Negotiations@rocketmoney.com.

During the sign up process, users are asked to choose a percentage of the annual savings negotiated to pay to Rocket Money as the negotiation fee. The choices range from 35-60% of the total savings negotiated over the first 12 months.

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