We know that overdraft and late fees are frustrating! While we can't negotiate those fees on your bank account we've made a conversation guide you can use to negotiate a refund with your bank.
Follow these steps to access our conversation guide:
To get started, open Rocket Money, tap on the "🔔" icon in the upper right corner, and find the notification about the fee.
From there tap the “Request a refund” button
Tap Get Started
Read from our script when you request that overdraft refund then tap Done
Let us know if you were able to get a refund!