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Missing subscriptions

Learn more about why you could be missing a subscription or bill in the app

Francis avatar
Written by Francis
Updated over 5 months ago

Rocket Money automatically detects subscriptions by analyzing transactions from your connected bank accounts and credit cards.

If you're missing any subscriptions or bills, first verify that you've linked the account you use to pay for them to Rocket Money.

After you’ve successfully linked your accounts, please note any subscriptions or bills without detected payments in the past month will appear in the Inactive list at the bottom of the Recurring tab. When our system detects a new payment for that bill, it will automatically move back to your Active list.

If you still can't find your subscriptions or bills, you can add them manually in the mobile app.

To manually add a subscription or bill in the mobile app:

  1. Go to the Recurring tab “📆 ” in the mobile app

  2. Tap on the ‘+’ symbol.

  3. Tap on ‘Add a Bill or Subscription’

  4. From here enter the name of the bill or subscription you are looking to add. You can select from your list of services or create a custom name.

  5. Use the ‘Find Transactions’ toolbar to search and select any transactions that are associated with the subscription or bill.

  6. Next, adjust your billing details such as next bill due date and bill amount if needed.

  7. Finally tap ‘Save’ in the top right it to add it as a new subscription or bill!

Please note: Adding subscriptions manually is available through our mobile app - this feature is not available on our website, Rocketmoney.com.

Quick Tip: Your Apple iTunes subscriptions will appear differently because of how Apple bundles their subscriptions. Please check out this guide for more information : Where can I see my Apple iTunes subscriptions?

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