We compensate our users by charging them their choice of 30-60% of the first year savings (half of the cost of competitors who charge 40% of the first TWO years savings).  While the savings come in over time, we collect the success fee as a single up front charge.  However, for larger fees than expected, we also offer them to be split into multiple payments to make it easier on our customers.  You can set up your own payment plan from the confirmation email you receive when your negotiation is completed, or contact us and we'll make it happen!