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How long does it take to load transaction data for the first time?
How long does it take to load transaction data for the first time?

I've connected to my bank account but my transactions aren't showing up.

Michelle McGowan avatar
Written by Michelle McGowan
Updated over 8 months ago

It typically takes 15 minutes for a successfully linked account's data to sync for the first time. However it can occasionally take up to 24 hours, depending on how quickly your institution provides us with your transaction data.

After 24 hours, if your account is still analyzing, please unlink and then relink the account. You can do this by tapping the Setting gear “⚙️” icon on your Dashboard. From there select the “-” next to the bank you need to unlink. Follow the instructions on the Connecting Banking Institution Accounts article for more guidance on how to relink your account.

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