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I can't find my bank

My bank isn't listed when I search to add a new connection

Michelle McGowan avatar
Written by Michelle McGowan
Updated yesterday

Rocket Money works by linking a card or bank account so our system can analyze your spending and find you ways to save! If your bank or financial institution doesn’t appear when you search in the drop down list in Rocket Money, we aren’t able to connect to it at this time. We rely on our secure linking provider, Plaid to support bank connections. Their network is always expanding, and we encourage you to submit a request for your bank to be added!


Requesting Plaid Support for your Bank

To request Plaid support for your bank account from the mobile app:

  1. Search for your bank from the Select your account screen

  2. Scroll to the bottom and tap on your bank’s name

  3. You’ll see a green Requested message once the request goes through.

Once submitted, Plaid and your bank will need to build a secure integration together. Unfortunately:

  • There’s no ETA for when that bank might be added

  • We aren’t able to send notifications when it becomes available

  • We recommend checking back every few months and reaching out to your bank directly to encourage integration

Please note: Requesting Plaid support for your bank is available exclusively on our mobile app - this feature is not available to complete the above instructions on our website, Rocketmoney.com.


Premium Users can include your bank account in Net Worth for Tracking

If you're not looking to track transactions — but still want the account reflected in your financial picture — you can manually add it as an asset or debt in the Net Worth tab.

Managing Net Worth is currently available for Premium users.

To manually add an account in Net Worth from the Mobile App:

  1. Tap More in the bottom navigation

  2. Select Net Worth

  3. Tap the + icon in the top right

  4. Tap Asset or Debt, then choose the account type

  5. Follow the on-screen prompts to enter the account details manually

Please note: Adding in a manual account to the Net Worth tab is available exclusively on our mobile app - this feature is not available to complete the above instructions on our website, Rocketmoney.com.

You can learn more about adding accounts manually to Net Worth from this guide!

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