We updated our Terms of Service and practices. These changes affected less than half of our members. The main change was that for users in certain states, listed below, and in the future any others that may have begun to charge, sales tax was now charged in addition to your subscription rate. If your account is associated with a state that collects sales tax you might have seen a slight increase in your monthly charged amount, generally cents. This change went into effect on December 1, 2023. Impacted users saw the updated amount beginning with your first scheduled invoice on or after December 1, 2023.
Which states were impacted? The states listed below charged sales tax:
Alabama
Arizona
Connecticut
District of Columbia
Hawaii
Iowa
Kentucky
Louisiana
Maryland
Massachusetts
New Mexico
New York
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Washington
West Virginia
What was the tax rate?
Each state and locality determined their tax rates so this differed depending on your location.
When did this change take place?
You saw this tax charge on your first invoice on or after December 1, 2023.