# Rocket Money Help Center

> Help center for Rocket Money

## About Rocket Money

- [How to get the most out of Rocket Money](https://help.rocketmoney.com/en/articles/1940551-how-to-get-the-most-out-of-rocket-money.md): Learn how to use Rocket Money's features to manage your money in one place.
- [How much does Rocket Money cost?](https://help.rocketmoney.com/en/articles/2217739-how-much-does-rocket-money-cost.md): Rocket Money is free to download and use, with optional paid services that help you save money and manage your finances smarter.
- [Why is Rocket Money charging me?](https://help.rocketmoney.com/en/articles/2667173-why-is-rocket-money-charging-me.md): Learn about the different transactions that can appear on your account from Rocket Money.
- [Contacting Rocket Money](https://help.rocketmoney.com/en/articles/2684134-contacting-rocket-money.md): Getting in touch with the Rocket Money customer support team

## Sharing your Rocket Money account

- [Account Sharing in Rocket Money](https://help.rocketmoney.com/en/articles/4562634-account-sharing-in-rocket-money.md): How to share your Rocket Money account with a partner to manage finances together.
- [How to invite a partner to your Rocket Money account](https://help.rocketmoney.com/en/articles/9184519-how-to-invite-a-partner-to-your-rocket-money-account.md): Learn how to share your Rocket Money account with your partner using the mobile app or website.
- [Removing a partner's access to your Rocket Money account](https://help.rocketmoney.com/en/articles/9184524-removing-a-partner-s-access-to-your-rocket-money-account.md): Instructions for how to remove a partner from your Rocket Money account

## Managing your Rocket Money account

- [Rocket Money for desktop](https://help.rocketmoney.com/en/articles/12166750-rocket-money-for-desktop.md): Rocket Money offers a desktop version for you to get all of the value of the app and a Premium Rocket Money membership, from your computer.
- [Using demo mode in Rocket Money](https://help.rocketmoney.com/en/articles/6865640-using-demo-mode-in-rocket-money.md): Learn how to explore Rocket Money with demo mode without sharing your financial details.
- [Rocket Money widgets](https://help.rocketmoney.com/en/articles/9217610-rocket-money-widgets.md): Rocket Money offers home screen widgets for iOS devices. Learn more about our widgets!
- [How do I enable dark mode?](https://help.rocketmoney.com/en/articles/12782931-how-do-i-enable-dark-mode.md): You asked, we listened. One of the most wanted features is here: dark mode.
- [Reset your password](https://help.rocketmoney.com/en/articles/4298928-reset-your-password.md): Step-by-step guide to reset your Rocket Money account password
- [Updating your notification settings](https://help.rocketmoney.com/en/articles/934668-updating-your-notification-settings.md): How to manage your email preferences and unsubscribe from Rocket Money notifications.
- [Updating your email address](https://help.rocketmoney.com/en/articles/9184548-updating-your-email-address.md): Instructions on how to update your email address associated with your Rocket Money account.
- [Utilizing your device’s biometrics](https://help.rocketmoney.com/en/articles/9184534-utilizing-your-device-s-biometrics.md): Enable your device's biometrics for smoother, secure access to your Rocket Money account.
- [Multi-Factor Authentication \(MFA\)](https://help.rocketmoney.com/en/articles/9184541-multi-factor-authentication-mfa.md): Learn more about our MFA practices and how we want to keep your account safe.
- [Updating the phone number attached to my MFA codes](https://help.rocketmoney.com/en/articles/9184554-updating-the-phone-number-attached-to-my-mfa-codes.md): Steps for updating the phone number associated with your MFA codes.
- [Logging out of your Rocket Money account](https://help.rocketmoney.com/en/articles/10770044-logging-out-of-your-rocket-money-account.md): How to log out of your Rocket Money account
- [How to delete your Rocket Money account](https://help.rocketmoney.com/en/articles/934679-how-to-delete-your-rocket-money-account.md): Learn how to permanently delete your Rocket Money account and remove all of your information.
- [Rocket Money privacy rights](https://help.rocketmoney.com/en/articles/8008211-rocket-money-privacy-rights.md): Learn about Rocket Money's robust Privacy Policy.

## Rocket Money Premium Membership

- [Premium Membership features](https://help.rocketmoney.com/en/articles/2677184-premium-membership-features.md): Take a look at all of the features that are available through our Premium Membership!
- [How to sign up for Rocket Money Premium](https://help.rocketmoney.com/en/articles/9184529-how-to-sign-up-for-rocket-money-premium.md): Learn how to sign up for our best features that are only available through our paid monthly Premium membership
- [How to update your payment method for your Rocket Money Premium membership](https://help.rocketmoney.com/en/articles/1867474-how-to-update-your-payment-method-for-your-rocket-money-premium-membership.md): Learn how to update your payment method for your Premium membership or adjusting your monthly Premium Membership subscription price.
- [Managing my Premium Membership](https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership.md): Instructions for modifying or cancelling the amount that you’re paying for Rocket Money Premium Membership
- [My Premium features aren't appearing on my account](https://help.rocketmoney.com/en/articles/2165722-my-premium-features-aren-t-appearing-on-my-account.md): Common troubleshooting steps that you can take if you’re not able to access the Premium features on your account
- [Accessing my free Premium Membership from my Rocket Mortgage](https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage.md): Learn how you can activate your free Rocket Money Premium Membership if you are a Rocket Mortgage Client
- [Changes to my free Premium membership as a Rocket Mortgage serviced client](https://help.rocketmoney.com/en/articles/9294588-changes-to-my-free-premium-membership-as-a-rocket-mortgage-serviced-client.md): Learn about the different reasons that you could lose access to your free Premium Membership if you are a Rocket Mortgage Serviced Client
- [Does Rocket Money have a referral program?](https://help.rocketmoney.com/en/articles/6871284-does-rocket-money-have-a-referral-program.md): Find out more about Rocket Money Premium referral program and eligibility.
- [Applicable sales tax for Premium memberships](https://help.rocketmoney.com/en/articles/8532226-applicable-sales-tax-for-premium-memberships.md): How sales tax is applied to your Rocket Money Premium membership

## Linking your accounts to Rocket Money

- [Is Rocket Money secure?](https://help.rocketmoney.com/en/articles/934647-is-rocket-money-secure.md): Learn about Rocket Money’s security practices that we’re committed to in order to keep your information secure
- [Connecting bank accounts and credit cards](https://help.rocketmoney.com/en/articles/934328-connecting-bank-accounts-and-credit-cards.md): Learn how to link new banks or credit card account to Rocket Money
- [Common linking issues](https://help.rocketmoney.com/en/articles/934773-common-linking-issues.md): Learn about common linking issues you may encounter when adding your accounts to the app and how to fix them
- [I don't have a checking account](https://help.rocketmoney.com/en/articles/10770724-i-don-t-have-a-checking-account.md): At least one linked checking account is required to utilize Rocket Money
- [I can't find my bank](https://help.rocketmoney.com/en/articles/931156-i-can-t-find-my-bank.md): My bank isn't listed when I search to add a new connection
- [What can I do in if my primary bank account isn't supported?](https://help.rocketmoney.com/en/articles/9186530-what-can-i-do-in-if-my-primary-bank-account-isn-t-supported.md): My bank isn't supported but I’m still interested in using Rocket Money
- [Does Rocket Money support international banks?](https://help.rocketmoney.com/en/articles/79778-does-rocket-money-support-international-banks.md): Rocket Money does not support international banks at this time.
- [How long does it take to load transaction data for the first time?](https://help.rocketmoney.com/en/articles/934349-how-long-does-it-take-to-load-transaction-data-for-the-first-time.md): What you can expect after connecting your accounts using our secure linking provider, Plaid
- [How to add a missing account](https://help.rocketmoney.com/en/articles/9186454-how-to-add-a-missing-account.md): Learn how to add an account that’s missing from your Rocket Money app.
- [Your account connection status](https://help.rocketmoney.com/en/articles/4918001-your-account-connection-status.md): Better understand whether your account is connected and syncing with Rocket Money.
- [Do you support multi-factor authentication?](https://help.rocketmoney.com/en/articles/934741-do-you-support-multi-factor-authentication.md): Learn more about linking accounts with multi-factor authentication \(MFA\) enabled
- [Wrong account balance](https://help.rocketmoney.com/en/articles/1315287-wrong-account-balance.md): If your account balance in Rocket Money looks off, there are a few common reasons why — and easy steps you can take to fix it.
- [Disconnecting a Bank Account or Credit Card](https://help.rocketmoney.com/en/articles/6372348-disconnecting-a-bank-account-or-credit-card.md): Learn how to remove a bank account you’ve linked to Rocket Money
- [Help! My linked bank account or credit card gets frequently disconnected](https://help.rocketmoney.com/en/articles/10770707-help-my-linked-bank-account-or-credit-card-gets-frequently-disconnected.md): Troubleshooting steps for linked account\(s\) to Rocket Money through our secure linking provider, Plaid.
- [Excluding a bank account or credit card from being tracked in your budget](https://help.rocketmoney.com/en/articles/10770751-excluding-a-bank-account-or-credit-card-from-being-tracked-in-your-budget.md): How to hide and unhide specific account\(s\) from being tracked with your Rocket Money budget
- [Adding your Apple Card statements](https://help.rocketmoney.com/en/articles/4470451-adding-your-apple-card-statements.md): You can import your Apple Card statements into Rocket Money to get a full picture of your finances.
- [Important Changes to Apple Card Integration](https://help.rocketmoney.com/en/articles/11504643-important-changes-to-apple-card-integration.md): Link your Apple Card to Rocket Money using our secure linking provider, Plaid.

## Bill Negotiations

- [Contact Bill Negotiation Support](https://help.rocketmoney.com/en/articles/9744551-contact-bill-negotiation-support.md): Learn how to reach out to our Bill Negotiation team
- [Why use our Bill Negotiation service?](https://help.rocketmoney.com/en/articles/9744575-why-use-our-bill-negotiation-service.md): Discover how Rocket Money’s expert negotiators can save you money and time by handling your bill negotiations directly with providers.
- [How to submit a Bill Negotiation](https://help.rocketmoney.com/en/articles/9744564-how-to-submit-a-bill-negotiation.md): Learn the steps to submit a Bill Negotiation in the mobile app
- [How to cancel a Bill Negotiation](https://help.rocketmoney.com/en/articles/9744492-how-to-cancel-a-bill-negotiation.md): Learn how to request to cancel a Bill Negotiation before it has been completed and turn off automatic renegotiations in the mobile app.
- [Bill Negotiation savings process](https://help.rocketmoney.com/en/articles/9744501-bill-negotiation-savings-process.md): Learn how Rocket Money’s Bill Negotiation service works, how we save you money on your bills, and what to expect during the process.
- [How do I check the status of my Bill Negotiation?](https://help.rocketmoney.com/en/articles/9744522-how-do-i-check-the-status-of-my-bill-negotiation.md): Learn how long Rocket Money’s Bill Negotiation process takes, when you’ll receive updates, and what to do if you have questions.
- [When will the negotiated savings take effect?](https://help.rocketmoney.com/en/articles/9744544-when-will-the-negotiated-savings-take-effect.md): Learn when you will see the savings applied to your bill after a successful Bill Negotiation.
- [Authorization charge in Rocket Money](https://help.rocketmoney.com/en/articles/9744581-authorization-charge-in-rocket-money.md): Learn about the temporary authorization charge you may see after submitting a Bill Negotiation in the Rocket Money app
- [Bill Negotiation charge explained](https://help.rocketmoney.com/en/articles/9744474-bill-negotiation-charge-explained.md): Learn when Rocket Money charges a fee for a successful Bill Negotiation, how payment works, and the options available for setting up a payment plan.
- [Understanding plan upgrades, downgrades, and service changes after Bill Negotiation](https://help.rocketmoney.com/en/articles/9744533-understanding-plan-upgrades-downgrades-and-service-changes-after-bill-negotiation.md): Learn what happens if your plan or services change during a Rocket Money Bill Negotiation, and how we help restore services if needed.
- [Bill increase after Bill Negotiation](https://help.rocketmoney.com/en/articles/9744572-bill-increase-after-bill-negotiation.md): Learn why your bill might have temporarily increased following a Bill Negotiation

## Managing subscriptions with Rocket Money

- [Managing your bills and subscriptions](https://help.rocketmoney.com/en/articles/2185531-managing-your-bills-and-subscriptions.md): Learn how to add and remove recurring charges, such as your bills and subscriptions in the mobile app
- [Where can I view my subscriptions and bills?](https://help.rocketmoney.com/en/articles/3117398-where-can-i-view-my-subscriptions-and-bills.md): Learn how to view your subscriptions and bills within the app
- [Where can I see my Apple subscriptions?](https://help.rocketmoney.com/en/articles/79843-where-can-i-see-my-apple-subscriptions.md): Learn how to view and cancel Apple iTunes subscriptions
- [Missing subscriptions](https://help.rocketmoney.com/en/articles/934383-missing-subscriptions.md): Learn more about why you could be missing a subscription or bill in the app
- [How do I cancel a subscription?](https://help.rocketmoney.com/en/articles/934402-how-do-i-cancel-a-subscription.md): Directions on how Premium members can submit a subscription cancellation request using Rocket Money
- [How long does it take Rocket Money to cancel a subscription?](https://help.rocketmoney.com/en/articles/934410-how-long-does-it-take-rocket-money-to-cancel-a-subscription.md): Learn more about the typical time it takes to use Rocket Money to cancel a subscription.
- [Why do I need to provide more information to cancel my subscription?](https://help.rocketmoney.com/en/articles/5032045-why-do-i-need-to-provide-more-information-to-cancel-my-subscription.md): Learn why Rocket Money may request extra details \(like login credentials, account info, or subscription details\) when helping you cancel a service.
- [Why can’t Rocket Money cancel this?](https://help.rocketmoney.com/en/articles/13908897-why-can-t-rocket-money-cancel-this.md): Rocket Money Premium members can request that Rocket Money assist with cancelling subscriptions on their behalf. Learn more about scenarios where we are unable to assist with cancelling subscriptio...
- [How do I cancel subscriptions that are billed by third parties?](https://help.rocketmoney.com/en/articles/4445878-how-do-i-cancel-subscriptions-that-are-billed-by-third-parties.md): Below is a collection or articles with cancellation instructions for various third party billing sites.
- [How do I cancel a subscription that is billed through my Apple account?](https://help.rocketmoney.com/en/articles/4445771-how-do-i-cancel-a-subscription-that-is-billed-through-my-apple-account.md): Follow these steps to cancel subscriptions and recurring charges billed through your Apple account.
- [How do I cancel a subscription that is billed through my Google Play account?](https://help.rocketmoney.com/en/articles/4445774-how-do-i-cancel-a-subscription-that-is-billed-through-my-google-play-account.md): Follow these steps to cancel subscriptions and recurring charges billed through your Google Play account.
- [How do I cancel a subscription that is billed through my Amazon account?](https://help.rocketmoney.com/en/articles/4445785-how-do-i-cancel-a-subscription-that-is-billed-through-my-amazon-account.md): Follow these steps to cancel subscriptions and recurring charges billed through your Amazon account.
- [How do I cancel a subscription that is billed through my Roku account?](https://help.rocketmoney.com/en/articles/4445780-how-do-i-cancel-a-subscription-that-is-billed-through-my-roku-account.md): Follow these steps to cancel subscriptions and recurring charges billed through your Roku account.
- [How do I cancel a subscription that is billed through my PayPal account?](https://help.rocketmoney.com/en/articles/4445764-how-do-i-cancel-a-subscription-that-is-billed-through-my-paypal-account.md): Follow these steps to cancel subscriptions and recurring charges billed through your PayPal account.
- [Subscription cancellation FAQs](https://help.rocketmoney.com/en/articles/4649463-subscription-cancellation-faqs.md): Find answers to common questions about Rocket Money’s subscription cancellation service, including status updates, confirmation emails, and support steps.

## Financial Goals

- [Your new home for savings: Financial Goals](https://help.rocketmoney.com/en/articles/10446041-your-new-home-for-savings-financial-goals.md): Learn about how Smart Savings is being rebranded to Financial Goals in Rocket Money!
- [Financial Goals overview](https://help.rocketmoney.com/en/articles/2620940-financial-goals-overview.md): Learn about our Financial Goals feature and how it can help you set aside funds to achieve your savings goals!
- [Creating a Financial Goal](https://help.rocketmoney.com/en/articles/2621011-creating-a-financial-goal.md): Learn how to create a Financial Goal with Rocket Money to help you achieve all of your savings goals!
- [Understanding your Financial Goals overview](https://help.rocketmoney.com/en/articles/9661119-understanding-your-financial-goals-overview.md): Better understand what the different sections of your Financial Goals Overview page are for
- [Depositing funds into your Financial Goal](https://help.rocketmoney.com/en/articles/2621105-depositing-funds-into-your-financial-goal.md): Learn how to deposit funds into your Financial Goals through the Rocket Money app
- [Setting a minimum account balance for deposits into my Financial Goal plan](https://help.rocketmoney.com/en/articles/10770898-setting-a-minimum-account-balance-for-deposits-into-my-financial-goal-plan.md): How to set up a minimum account balance to be checked before a deposit can be made into your Financial Goal plan\(s\)
- [Withdrawing funds from your Financial Goals](https://help.rocketmoney.com/en/articles/2621078-withdrawing-funds-from-your-financial-goals.md): Learn how to withdraw funds from your Financial Goal plan through the Rocket Money app
- [Viewing my Financial Goal’s transfer history](https://help.rocketmoney.com/en/articles/9661316-viewing-my-financial-goal-s-transfer-history.md): Learn how to view your transfer history for your Financial Goal plan\(s\)
- [Can I cancel a pending transfer from my Financial Goal plan?](https://help.rocketmoney.com/en/articles/10770089-can-i-cancel-a-pending-transfer-from-my-financial-goal-plan.md): More information on transfer status of deposits or withdrawals from your Financial Goal plan \(formerly Smart Savings\) with Rocket Money
- [Changing the checking account linked to your Financial Goal](https://help.rocketmoney.com/en/articles/9661278-changing-the-checking-account-linked-to-your-financial-goal.md): A brief overview of our secure process to changing the checking account linked to your Financial Goal’s saving plan
- [Closing a Financial Goal](https://help.rocketmoney.com/en/articles/2621055-closing-a-financial-goal.md): Learn how to close your Financial Goal\(s\) within the Rocket Money mobile app

## Net Worth

- [How is net worth calculated?](https://help.rocketmoney.com/en/articles/5350243-how-is-net-worth-calculated.md): Understand how net worth is calculated and displayed on the Net Worth tab.
- [What is included in my assets?](https://help.rocketmoney.com/en/articles/9184603-what-is-included-in-my-assets.md): Understand what is included in your assets and how it is displayed within the Rocket Money app.
- [What is included in my debts?](https://help.rocketmoney.com/en/articles/9184597-what-is-included-in-my-debts.md): Understand what is included in your debts and how it is displayed within the Rocket Money app.
- [What if I am missing an account in the Net Worth tab?](https://help.rocketmoney.com/en/articles/5350305-what-if-i-am-missing-an-account-in-the-net-worth-tab.md): Learn how to link a missing account within Net Worth using Plaid or manually add in your asset or debt to track within Rocket Money.
- [How do I update the balance of an asset or loan?](https://help.rocketmoney.com/en/articles/5350313-how-do-i-update-the-balance-of-an-asset-or-loan.md): Learn how to update the balance of an asset or loan manually in the Net Worth tab
- [Why does my graph have a gray line on it?](https://help.rocketmoney.com/en/articles/5350283-why-does-my-graph-have-a-gray-line-on-it.md): Understand why one of your graphs in the Net Worth tab has a straight, gray line on it.
- [Use equity values in Net Worth charts](https://help.rocketmoney.com/en/articles/9184654-use-equity-values-in-net-worth-charts.md): Understand how to include equity values in net worth chart
- [Include checking in Net Worth](https://help.rocketmoney.com/en/articles/9184665-include-checking-in-net-worth.md): Understand how to include your checking accounts in your Net Worth tab
- [Include home\(s\) in Net Worth](https://help.rocketmoney.com/en/articles/9184671-include-home-s-in-net-worth.md): Learn how to include your home\(s\) to be tracked in Net Worth
- [How to link your property to your mortgage in the Net Worth tab](https://help.rocketmoney.com/en/articles/9184697-how-to-link-your-property-to-your-mortgage-in-the-net-worth-tab.md): A step by step guide to linking your property to your mortgage in the Net Worth tab
- [Adjusting your home value](https://help.rocketmoney.com/en/articles/10770767-adjusting-your-home-value.md): How to adjust the value of your home in the Net Worth tab within Rocket Money

## Credit scores

- [Track my credit score with Rocket Money](https://help.rocketmoney.com/en/articles/10770925-track-my-credit-score-with-rocket-money.md): How to activate and track your FICO 2.0 Credit Score within Rocket Money
- [Help! I am receiving an error when trying to activate my credit score](https://help.rocketmoney.com/en/articles/10770936-help-i-am-receiving-an-error-when-trying-to-activate-my-credit-score.md): Troubleshooting steps for any issues you may face when trying to activate your credit score tracking within Rocket Money
- [FICO credit score 101](https://help.rocketmoney.com/en/articles/8887948-fico-credit-score-101.md)
- [Why is my Rocket Money FICO credit score different than another app?](https://help.rocketmoney.com/en/articles/8887813-why-is-my-rocket-money-fico-credit-score-different-than-another-app.md): Learn more about differences you can possibly see using the different credit scoring models on your credit report
- [What factors determine my FICO credit score?](https://help.rocketmoney.com/en/articles/8888082-what-factors-determine-my-fico-credit-score.md): How is my FICO credit score calculated?
- [Credit report disputes: How to fix an error on your Credit Report](https://help.rocketmoney.com/en/articles/3980126-credit-report-disputes-how-to-fix-an-error-on-your-credit-report.md): How to dispute errors, late payments, or other marks on your credit report
- [What are derogatory marks and how do they impact your credit score?](https://help.rocketmoney.com/en/articles/4100624-what-are-derogatory-marks-and-how-do-they-impact-your-credit-score.md)
- [How do hard inquiries impact your credit score?](https://help.rocketmoney.com/en/articles/4092343-how-do-hard-inquiries-impact-your-credit-score.md): Understanding hard inquiries on your credit report better
- [How does your payment history impact your credit score?](https://help.rocketmoney.com/en/articles/4092307-how-does-your-payment-history-impact-your-credit-score.md): Understanding payment history better
- [How does card usage impact your credit score?](https://help.rocketmoney.com/en/articles/4092328-how-does-card-usage-impact-your-credit-score.md): Understanding card usage better
- [How does account age impact your credit score?](https://help.rocketmoney.com/en/articles/4092338-how-does-account-age-impact-your-credit-score.md): Understanding account age better
- [How does account mix impact your credit score?](https://help.rocketmoney.com/en/articles/4092341-how-does-account-mix-impact-your-credit-score.md): Understanding account mix better

## Bank fees

- [Overdraft & late fee refund requests](https://help.rocketmoney.com/en/articles/1315299-overdraft-late-fee-refund-requests.md): How to try recouping your bank fees

## Terms

- [Updates to our dispute resolution & arbitration terms](https://help.rocketmoney.com/en/articles/9131362-updates-to-our-dispute-resolution-arbitration-terms.md): Information regarding our recent Terms of Service Update